Scam artists are mailing postcards to Arizona residents indicating their car warranties are about to expire, said Attorney General Terry Goddard.
Senior citizens have been the primary targets. The cards encourage recipients to purchase extended warranties. The cards appear legitimate and have names similar to official organizations or government agencies. The notices are stamped with phrases such as “final notice” or “priority level: high” to create a false sense of urgency. When the consumer calls the phone number provided on the card, they are usually encouraged to purchase a high-priced extended warranty for their vehicle. Callers are told they must make a down payment prior to receiving warranty information from the company.
The Attorney General’s Office learned of the postcards through the Seniors Strike Back program, which started in May. Hundreds of seniors across the state turned over their junk mail, which has been inspected for scams and fraudulent offers.
Tips for consumers
● Ask yourself: “Is this true?” Many of these offers are sent to consumers whose car warranties expired years ago.
● Always obtain warranty information in writing prior to signing up or sending any money.
● Be leery of companies that solicit by mail.
● Never give out personal identifying or financial information over the phone.
● Ask questions about the soliciting organization. A legitimate company will be happy to answer them.
● Check with the Better Business Bureau to see if complaints have been filed against the company.
If you believe you have been a victim of fraud, contact the Attorney General’s Office in Phoenix: (602) 542-5763 or (800) 352-8431, or visit www.azag.gov to file a complaint.
